SHIPPING & RETURNS

  • All branded manufactures are trademarks/copy rights of the respective holders.
  • All domestic & international shipping charges are extra.       
  • All warranties are manufacturer\’s warranties.
  • Any dead on arrivals (DOA) products should contact the manufacturers immediately.
  • Domestic & International Shipping
    Global Players Intl will ship domestic & internationally under the following conditions:
  • We reserve the right to refuse to process any order or to refuse to ship to certain states & countries.
  • Processing of international orders takes longer. Please allow time for us to pack and weigh your order and estimate the postage & handling cost. We will e-mail this information to you before your order is processed and shipped. We must have confirmation of acceptance of shipping costs and policies before your order is finalized.
  • Delivery for most shipments is estimated 7-10 days. Although most shipments arrive in this time frame, there can be delays due to many factors including higher volume of shipments, increased security concerns and time to clear customs. There have been instances of shipments taking 3-4 weeks to arrive. Global Players Intl, has no control over the shipment services and therefore cannot and will not guarantee arrival dates or give credit for delays in shipping.
  • If you order does not arrive within 30 days, we can place a claim with the shipping company for a lost parcel. Under shipping company regulations, this is the earliest we can ask for a claim inquiry. It can take an additional 30 days for the shipping company to investigate.
  • Customs, Duty Tax and VAT – Your shipment may be subject to a customs, duty or VAT tax. The regulations concerning whether or not your order will apply vary by country and it is the obligation of the consumer to obtain information concerning these taxes and pay them if necessary. You can usually obtain this information by contacting the shipping company or customs office. Global Players Intl will not falsify any information on the customs forms.
  • Packaging
    Global Players Intl, takes great care in packing your order to ensure its safe arrival. All plush items are packed in plastic bags and fragile items are cushioned with p-nuts. Global Players Intl, recycles packaging material whenever possible – we ask you to do the same.
  • Returns
    We will accept returns for refund if notified within 7 days of receipt of the product. We will accept a return for exchange within 30 days of receipt of the product. You must notify us in advance of your return and receive a return authorization number. We must receive the product back within 10 days of notification of intent to return. It must arrive at the store undamaged in saleable condition. This means no tags removed or damage to special packaging such as collectible boxes. Refunds will be credited back to the card used to purchase the item.
  • We do not refund shipping cost / charges. Returns sent without an authorization are subject to a 20% restocking fee.
  • NO RETURNS on special orders
  • Damaged Goods
    If goods are damaged during shipment by shipping company, save the item, the box and all packing material. Notify us and we will place a claim with the shipping company. Shipping company insures all shipments and so far has made good on them. You may have to allow a shipping company representative access to inspect the damaged merchandise and packaging before an adjustment can be made. We will replace the product at the carrier\’s expense. If you request that we use the your shipping company and decline insurance to save on shipping cost, any adjustment for damage will be between you and your shipping company.
  • Canceling Orders
    We take pride in prompt shipping and most orders are shipped the morning following our receipt of the request.  If you decide you do not want what you ordered, it is imperative that you e-mail us immediately atwebmaster@globalplayersintl.com. Once we ship the item you may return it under the conditions stated above, but wewill not refund any shipping cost.

     Global Players Intl, reserves the right to supercede all the above.

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